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Postage delivery and return

POSTAGE AND DELIVERY

UK- next day delivery  – next working day

for first-class delivery 2-3 working days  sign for

free delivery 5-7 working days

 

International delivery 

Europe -7-10 working days  tracked and sign

orders place before 12 pm will be processed the same day and drop off for delivery,

orders place after 12 pm will be processed next working day

when we post an item , we can only go with the tracking the postage give, we advise customers to be patient

especially during the corvid 19 period due to longer delivery time

 

RETURN

ITEM not wanted should be return within 14days of purchase in a sellable state

or you can refuse delivery  so as not to incurred return cost

all items are signed for , so we track all item,

if by any chance you did not receive your item within 15workng days of posting, will send another or a refund ,

in the event that the other item is received, pls contact us to let us know, because we claim for every undelivered  item from Royal mail, but if there is evidence that is has been delivered and signed for  and the customer did not contact us to let us know and the item has been with the customer for more than 28days, we charge the cost of the item with interest

only faculty item can be returned to refund for  postage cost

customers should inform us of anyway faulty item to get a refund and also to arrange delivery back to us

if the customers  want to return the item for any other reason within 14 days, they have to pay to send it back